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UnumRead Privacy Policy

Last updated October 24, 2026 · UnumRead for iPhone and iPad

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Unum Solutions provides UnumRead, an app for listening to your own documents. This policy explains what stays on your device and what information is involved when the app uses online services or you contact us.

Your documents stay on your device

UnumRead stores imported document copies, extracted text, reading positions, and voice/playback preferences locally. Document extraction and Pocket text-to-speech run on your device. UnumRead does not send your document text to Unum Solutions, a remote speech service, or a remote conversion service.

There is no UnumRead account and no document-library sync service in this version. Your device’s system backup settings may include local app data. Apple controls those backups under its own settings and policies. The bundled voice files are part of the installed app; they are not copies of your documents.

Files, iCloud, and Google Drive

You choose documents through Apple’s Files picker. If you use iCloud Drive or Google Drive, the selected provider retrieves the file under its own account and privacy settings. UnumRead does not ask for your Google password, store a Google sign-in token, or request access to your entire Drive. It receives the file you choose and stores a local copy.

Voices included with the app

All six Pocket voices and their model files are included with UnumRead. Preparation and speech run on your device. The app does not contact Hugging Face or another model hosting service to download voices, and it does not send your document text to those services.

Subscriptions and Apple services

Apple processes subscription purchases, payments, refunds, and subscription management. UnumRead uses Apple’s StoreKit framework to verify purchase and renewal information and determine whether listening access is active. Unum Solutions does not receive your payment card details. There is no separate UnumRead transaction server. Apple may provide its standard sales, financial, and app reports to Unum Solutions under Apple’s developer services.

Apple’s App Store, TestFlight, device analytics, and backups operate under Apple’s settings and privacy policy. Beta feedback or crash information you choose to share through TestFlight may be available to us through Apple.

Analytics and advertising

UnumRead does not include advertising, an analytics SDK, or an in-app cross-app tracking system. We do not sell your document content or use it to train a model. Cloud file providers and Apple handle their services under their own policies. Opening an external support or information link takes you to that website, whose privacy policy applies.

Visiting our website

For information about website hosting, request logs, and aggregate website analytics when you visit unumsol.com, see the Unum Solutions Website Privacy Policy.

Support messages

If you email support@unumsol.com, we receive your email address and whatever information or attachments you choose to send. We use that information to respond to your request and investigate problems. Please avoid sending private documents; use a non-sensitive example whenever possible.

Support correspondence is retained as needed to handle the request and meet applicable recordkeeping obligations. You can ask us to delete support information by contacting the same address. Our email service providers may process those messages to deliver and store email.

Your choices and deletion

Deleting a document in UnumRead removes its local imported copy and progress without deleting the original from the source provider. Deleting the app removes its local app data from that device, subject to Apple’s backup and restoration behavior. Manage cloud originals and backups through their respective providers. Deleting the app does not cancel a subscription; use your Apple Account subscription settings to cancel renewal.

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of personal information we hold, or to raise a concern with a data protection authority. Contact us to make a request. We cannot access or delete documents that exist only on your device.

Children and student use

UnumRead is a general-purpose personal document reader and is not offered as a children’s service. It does not create student profiles, school accounts, or advertising profiles. A parent or guardian who believes a child has sent personal information to support can contact us to request its removal.

Changes and contact

We may update this policy when UnumRead’s features or data practices change. The date at the top identifies the latest version. For privacy questions, contact Unum Solutions at support@unumsol.com.